Important note: Before getting started, please be sure that you have availability to fast and reliable Wi-Fi for the next 45-60 minutes to allow for the app and content to download to your iPad.
Step 1 | Open the email with the subject line "Please activate your (App Name) user account." from imSMART@comparenetworks.com
If you cannot find this in your in box, please check your junk mail folder.
Step 2 | Follow the instructions in the email to create a password.
Important Note: The email link will expire within 24 hours, so please create your password immediately.
Step 3 | From your iPad, begin downloading the imSMART App by tapping on the App link provided to you, from your iPad
You'll be taken to the Safari browser, where you will be prompted to download the app.
Note: If you are using an enterprise app on iOS9 you will get the following error:
Instructions can be found here to resolve the issue.
Step 4 | Once it's finished installing, tap on the App icon.
You'll get a pop-up asking for permission to send you push notifications. Tap "OK" to ensure you always have the latest content updates.
Step 5 | Enter your username (this will be the same email that was used for the Password notification), followed by the password you just created.
Once inside the app, you'll be on the "update" screen. To populate the app, the content needs to update. On the right side it will say "Are you sure you want to update now?" Tap the blue "yes" button.
Step 6 | Now your iPad will be downloading content (45-60 minutes download time.)